All Domestic Orders are Shipped via USPS - First Class, Priority, or Priority Express.
ALLOW 1 BUSINESS DAY FOR PROCESSING!
Orders placed on Fridays may not be sent out until Monday.
Check and confirm your address too!
PAYPAL USERS: Paypal will sometimes change your address without you knowing it and use an old address you used to have!
INTERNATIONAL SHIPPING DETAILS:
USPS First Class International Shipping:
This shipping option does NOT guarantee ANY shipping delivery time. Because it is merchandise, some countries customs departments will hold First Class packages for weeks! You will be provided with a tracking number but this number will only allow you to track the date it arrives at our Jamaica, New York sorting facility. Once that date has passed, your package has left the United States and will no longer be able to be tracked. Boysdancetoo is not responsible for replacing any goods collected by the United States Postal service but not yet delivered to the customer.
USPS Priority International:
Allow 4-5 business days for arrival. Comes with departure to arrival tracking. Depending on your shipping country, customs duties may need to be paid in order to receive your package. Tracking number provided when order is shipped.
DHL:
Allow 3-5 days for arrival. Comes with departure to arrival tracking. Depending on your shipping country customs duties may need to be paid in order to receive your package. Tracking number provided when order is shipped.
DANCE BELTS AND LEOTARDS ARE NOT RETURNABLE FOR ANY REASON.
BOYSDANCETOO® IS COMMITTED TO THIS STANDARD PRACTICE IN DANCE WEAR RETAIL.
We offer returns or exchanges on any unworn, unwashed, merchandise within 30 days from the purchase date. After 30 days from the purchase date, all sales are FINAL. We do not conduct price adjustments for items that may go on sale. All sales are final on discontinued or clearance merchandise. Boysdancetoo® is not responsible for return shipping costs, nor duty reimbursement in the case of international purchases. Should a return be necessary because of an error on the part of boysdancetoo®, boysdancetoo® will pay for the return shipping cost and the cost of the replacement shipping fees. We have the right to deny refunds if the merchandise does not meet our return policy requirements. All refunds will be credited back to the card used on the original order or issued as a gift card as requested.
How To Return For Refund:
1. Confirm you are following guidelines from above.
2. Print and Fill out form linked below.
3. Send form and product to the boysdancetoo® return address.
4. Upon confirmation that returned product meets return requirements, boysdancetoo® will issue refund.
How to Exchange:
1. Make a new order for desired products.
2. Follow refund directions above.
Please fill out form below and ship Item(s) to:
BOYSDANCETOO Returns
107 Trumbull Street
Elizabeth NJ 07206
United States
Call or email us if you have any additional questions!
hello@boysdancetoo.com
917 732 3393
Because our online software does not have the capability to apply “credit” to our customers account –yet- we will only be accepting returns on an “equal exchange” basis. This means that you will have to exchange your item for the same item in a different size or color or find a product or combination of products that are of equal or more value.
